privacy policy
Last updated: 16/04/23
We at Noue Yoga are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website or engage with our services.
What personal information do we collect?
We currently collect and process personal information from you when you use our website or engage with our services. This may include:
Personal identifiers, contacts and characteristics (such as your name, email address, and phone number)
Your billing and payment information, and postal information for purchasing a service or product
Anonymous analytics information is also collected via cookies on our website. This includes a users date and time of visit, the IP address, the referrer, the browser version and operating system being used. An individual cannot be identified from this information alone.
Your health information, including medical conditions and injuries
Your preferences and interests related to yoga and wellness
GDPR
The General Data Protection Regulation, or GDPR, is a European privacy law effective from May 25, 2018. The GDPR regulates how individuals and organisations may collect, use, and retain personal data.
What is considered "personal data"?
Under the GDPR, personal data is any information about a specific person. This broad definition includes not only traditional personal data—e.g., dates of birth, names, physical addresses, email addresses—but location data, biometric data, financial information, and much more.
More details of what data we collect is listed below:
Squarespace Analytics:
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Squarespace Cookies:
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Customer Visitor Data:
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience. This information is collected purely to process your order. This will also be shared with Stripe, the payment processor used. Find out more about their data privacy on their website.
Form Submissions:
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with our Gmail email account for storage.
Your name, email address and email communication (if you submit a form on our website) is collected purely in order to respond to your enquiry. This information is not passed on to any other organisations and this information is viewed only by Noue Yoga.
For member area subscribers:
When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member areas access. We may collect information like your:
Billing and shipping address
Details relating to your subscription
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member area hosting services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Website Visitors:
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.
Customer Accounts:
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
Order & Account Emails:
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Fonts:
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Scheduling:
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded
We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To be able to process your booking of a class, course or workshop
To understand about your health and wellbeing so that classes can be safe for you
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]
Your consent. You are able to remove your consent at any time. You can do this by contacting us using one of the methods on our contact page or emailing noueyoga@gmail.com.
We have a legitimate interest.
How do we use your personal information?
We use your personal information to:
Provide our services to you, including yoga classes, courses and workshops
Communicate with you about our services and promotions
Process your payments and manage your account
Respond to your enquiries and customer service requests
Analyze website usage and improve our website and services
Comply with legal obligations
Do we share your personal information?
We may share your personal information with third-party service providers who assist us in providing our services to you, such as payment processors and email service providers. We may also share your information with legal authorities or as required by law. We do not sell or rent your personal information to third parties for marketing purposes. The third party services that this website uses have their own privacy and cookie policies. For more information about their privacy and cookies policies, please refer to their websites. The third parties are:
Squarespace
Stripe
Instagram
Acuity Scheduling
Google Analytics
Google Search Console
How do we protect your personal information?
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. We use secure servers and encryption technology to protect your information during transmission. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Children's privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
Your data protection rights
You have the right to access, update, or delete your personal information that we have collected from you from a form or purchase. You can also object to the processing of your personal information or request a restriction on its processing. To exercise these rights, please contact us using the contact information on our contact page.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at noueyoga@gmail.com if you wish to make a request.
More information
For more information on GDPR and your individual rights please see the Information Commissioner's Office website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.